If the goods have been dispatched or delivered, but you have changed your mind, please give written notice via email of your wish to return the items to Red Rickshaw within 14 working days of receipt.
You will not be entitled to this cancellation period should the item being considered for return be something that deteriorates quickly, has a limited expiration date or is frozen food. These non-refundable goods are defined under the term “perishable food and drink.”
For health and hygiene reasons, the following items sealed for protection reasons will be deemed as used if unwrapped: personal grooming products e.g. hair accessories and styling products, shavers, waxing kits, electric toothbrushes etc, will therefore be unable to be returned if not in their original unused condition.
Cancellation will be accepted only upon the customer’s written consent. We would request you to send the products back to our warehouse as soon as you can after the cancellation. The consumer has a duty of care for the products during the cancellation period.
You must send the goods back to our below address at your own cost, unless we delivered the item to you in error or the item is damaged or defective. In those cases we will bear the return cost.
House of Raja’s Ltd.
14 Fletcher Street,
Bolton,
BL3 6NF.
If you find any of the perishable goods are damaged or received under quality, please email us at shop@memsaab.co.uk with an image of the product attached. If the image that you send proves the product to be damaged or under quality, we will refund you the price of the product.